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FAQs

 

1. Do I need a referral letter?
Your insurance company may ask for one but Mr Norman-Taylor doesn’t need one.
2. What happens if my child needs further investigations like x-ray, scans or blood tests?
X-rays and blood tests can usually be done within the same appointment but other investigation like CT or MRI may need to be booked.
3. How can I pay?
You can pay online, via the website or by sending a cheque in the post.
4. If my child needs surgery can I choose when to have it?
Mr Norman-Taylor has regular theatre lists at The Portland but if there is a date you particularly want we will do our best to accommodate.
5. How long is the appointment?
A 30 minute appointment slot is booked and that is usually plenty of time. Often families like to go away and think about the information they’ve been given and if they then have more questions book a further appointment.
6. Can I bring siblings to the appointment?
Yes, there are plenty of toys to distract siblings.
7. Can I have my first appointment privately and then move back into the NHS?
Yes, but being seen privately doesn’t affect your position on NHS waiting lists.
8. Where are the private consulting rooms?
Mr Norman-Taylor’s main private consulting rooms are part of the Portland Hospital at 215 Great Portland Street but he also has a private clinic at The Cromwell Hospital.
9. How do I make an appointment?
You can call me on 020 7801 0435 or email Rebecca@londonchildrensorthopaedics.co.uk. You can also call the Portland appointments team directly on 020 7079 4344 and the Cromwell team on 020 7460 5700.
10. Do I have to pay in advance and is there a cancellation fee?
We don’t ask for payment in advance or charge for cancellations but do ask that you are considerate and let us know as long in advance as possible if you are unable to attend your appointment.

 

Saturday Morning
Clinics Available

Make An Enquiry

By Post

PO Box 71288
London
SW11 9HR

By Phone

020 7801 0435

practice Locations

The Portland
Hospital

205-209 Great Portland Street

London

W1W 5AH

Great Ormond Street
Hospital

Great Ormond Street

London

WC1N 3JH

Westminster Bridge
Consulting Rooms

Westminster Bridge Rd

London

SE1 7EH

The Cromwell
Hospital

164-178 Cromwell Rd

London

SW5 0TU

SATURDAY MORNING CLINICS AVAILABLE

Call Us: 020 7801 0435